For standard fastener products (bolts, nuts, screws, washers), we provide quotes within 2 business hours of receiving your request. For custom fasteners or complex requirements, quotes are delivered within 24 business hours. For urgent requests, please mark your submission as "Urgent" and we will prioritize your quote.

Fastener pricing is primarily determined by: material type and grade (stainless steel is more expensive than carbon steel), quantity (volume discounts apply for larger orders), complexity of manufacturing (custom fasteners cost more than standard ones), surface treatment requirements, tolerance levels (higher precision = higher cost), and order urgency (rush orders may incur additional fees).

Yes, we offer tiered volume discounts: 5% discount for orders over 100,000 pieces, 8% discount for orders over 500,000 pieces, and 10% discount for orders over 1,000,000 pieces. For regular customers with long-term cooperation agreements, we provide additional loyalty discounts and preferential pricing on raw materials.

Our standard quotes are EXW (Ex Works) prices (factory price) and do not include shipping costs. However, we can provide separate shipping quotes based on your delivery location and preferred shipping method (express, air freight, sea freight). For orders over $10,000, we offer free express shipping to most major cities worldwide.

Our standard MOQ is 5,000 pieces for standard fasteners and 1,000 pieces for custom fasteners. For trial orders or small quantity requirements, we accept minimum orders of 1,000 pieces for standard products (with a small surcharge). We also offer flexible MOQ for long-term customers and repeat orders.

All our quotes are valid for 30 calendar days from the date of issue. This validity period is based on current raw material prices and exchange rates. If raw material prices change significantly during this period, we reserve the right to adjust the quote with prior notice. For confirmed orders, pricing is locked in at the time of order placement.